Join Smartbox and make a meaningful impact as our newest team member!
Are you a passionate Trainer and Curriculum Content Specialist who wants to play a part in creating technology that gives a voice to those without speech? Smartbox is seeking a dedicated and talented individual like you to join our team and make a real difference in the lives of people with disabilities.
At Smartbox, we take pride in being a leading company in assistive communication technology. Our innovative products, combining specialised hardware, advanced software, and engaging content, are used by individuals with diverse needs worldwide. All around the world, our products, accomplishments and aspirations are a reflection of our teams’ values: passionate, caring, empowering, achieving together and enabling change.
We believe that everyone deserves a voice, and our inclusive culture reflects this belief. By joining Smartbox, you will become part of a team that values diversity, fosters collaboration, and supports a community of users who rely on our technology to communicate effectively.
In addition to the rewarding nature of our work, you will collaborate with talented professionals who share a common goal of pushing the boundaries of innovation while considering the environmental impact of our products and processes. We strive to develop sustainable solutions that minimise our carbon footprint and promote a greener world. By joining Smartbox, you will have the chance to shape a more inclusive society while actively contributing to our sustainability efforts. Together, let's make a difference that extends beyond communication technology and leaves a positive mark on our planet.
We are seeking a skilled and passionate individual to join our team as a Trainer & Curriculum Content Specialist supporting the use of our products, particularly the Grid for Schools offer, so more children and young people have a voice and achieve their goals. This role involves reaching schools and nurturing relationships with them, developing educational content and delivering training sessions to educators across the United States, aimed at enhancing accessibility and learning outcomes through assistive technology. This role would also involve developing training content for the Smartbox Academy (our online learning management system) - contributing to its growth and supporting the delivery of online workshops.
This role will be the education specialist within a growing sales team. Your expertise and knowledge will drive forward the development and sales of the Grid for Schools product in the US market and will play a key role in building relationships across school districts with key decision-makers.
Sales:
· Account Management - working alongside Product Specialists, lead on the account management for schools implementing the Grid for Schools package. Be their go-to person for success, demonstrating your understanding of the school and classroom environment, its challenges and identify ways to drive forward implementation.
· Product knowledge – Use your product knowledge to support demonstrations of Grid software and the Grid for Schools package.
· Curriculum knowledge – Use your knowledge of the curriculum and teaching and learning to deliver product demonstrations that identify how Grid software and the Grid for Schools package can support learners within schools and contribute towards achieving curriculum goals.
· Driving success - work openly with teams across the Smartbox Group, including Training and Marketing, to ensure support to the US market and contribute to the KPIs for growth in this area.
Grid for Schools:
· Development – support the ongoing development of the Grid for Schools package by contributing to the creation of classroom resources that are relevant and in line with state standards.
· Evidence-based –ensure that resources created are grounded in educational best practice and pedagogy.
· Collaboration – work with the Product Manager – Education to support the delivery of an ongoing program of resources for schools.
· Data handling - gather data to measure success and areas for improvement for both individual schools and the training offered to the US market.
· Market intelligence - provide feedback from schools and sales teams to relevant internal teams on requests/needs of customers.
Training:
· Quality – delivery of in-person and virtual training that is of a consistently high standard. Lead on the delivery of the Grid for Schools virtual training sessions for the US market.
· Feedback – Ensure that you gather feedback on training through post-training evaluations and use this to inform future updates and course development. Share feedback and recommendations with the Head of Training.
· Content authoring – Support the ongoing development of courses for Smartbox Academy, our online learning platform. Ensure your content is in line with guidelines for training development and of a consistently high standard.
· Liaise with the Head of Training to identify relevant and appropriate courses to contribute to support the US market.
Essential Skills
· Bachelor or advanced degree.
· Prior experience in curriculum development, educational training, or instructional design, particularly in the context of assistive technology.
· Strong presentation and communication skills, with the ability to engage and inspire diverse audiences.
· Excellent organizational skills and attention to detail, with the capacity to manage multiple projects and deadlines effectively.
· Ability to listen attentively to customer inquiries and concerns and resolve them.
· Ability to multi-task and work comfortably in a dynamic, change-driven environment.
Useful Skills
·Familiarity with the U.S. education system and educational technology landscape is desirable.
· Willingness to travel to different locations for training sessions and workshops.
The successful applicant will also be asked to perform other duties on an ad-hoc basis and will need a proactive attitude to this.
Additional Information
· This position is remote and for U.S.-based applicants, but may require travel to Smartbox Inc. and Ltd. Offices, as well as Talk To Me Technology offices based in Iowa, and various conferences.
Why join us?
Here at Smartbox, we are positive and inclusive about making adjustments, providing flexible working, and encouraging all staff to engage in a diverse range of year-round learning and personal development opportunities. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference in the lives of disabled people.
Rewards and benefits
At Smartbox our employees always do their best, which is why we give so much in return. In addition to your competitive salary, private medical insurance, and whooping 25 days of holiday plus public holidays, we’ll shower you with perks, including:
· 401k retirement
· HSA fund provided
· Comprehensive medical insurance
· Long-term sick leave
· 23 days holiday plus 10 public holidays
· Laptop and working IT kit provided
· Flexible working
· Training and development opportunities
Our Commitments
At Smartbox, we are committed to fostering an inclusive and equitable work environment where every individual's unique background and perspective are valued and respected, but how are we doing it?
We are proud to have been awarded Disability Confident Employer status by the UK Government’s Department of Work and Pensions. We are also the Founding Partner of Purple Tuesday. You can find out more on thinksmartbox.com.
We are committed to ensuring that our recruitment practices are barrier-free and as inclusive as possible. This includes making adjustments during the job application process and throughout your future career with us. Please email jobs@thinksmartbox.com to discuss any such adjustments that we can make.
At Smartbox, it’s not about fitting into our culture – it’s about adding to it. Our diverse team brings together unique talents and inspires each other to create amazing products that reflect the diversity of our users and customers.
Our ever-evolving team powers the business across the world and brings the next generation of AAC solutions to life. Together we experiment, innovate and create across the full product lifecycle. And, in a collaborative and close-knit culture, we support each other to search for better. We support our community and contribute to a sustainable future for our business and the planet.
Join us as a Trainer and Curriculum Content Specialist and take our technology and your career into new territories.
Join Smartbox, where every individual's background and perspective are valued, and where diversity drives innovation and excellence. We look forward to receiving your application.
For a full job description, please visit: https://thinksmartbox.com/careers/
Agencies
Please respect that at this current time, we wish to try and recruit directly from the market rather than engage support from an agency.
We will contact the existing agencies that we already work with should we not make a successful appointment.