The Company

Our mission at Smartbox is to ensure no one is left without a voice. We create assistive technology for disabled people who experience difficulty with speech, to communicate and live more independent lives. A big part of our culture is our passion, which drives us to continuously improve our products, services and ways of working, so the people who use our technology can achieve their ambitions.

Based in the UK, US, France and Germany, with partners in over 40 countries, we are a leading supplier in the global augmentative and alternative communication (AAC) community. We don’t take this for granted, and every person in our team is key to ensuring more people who would benefit from assistive technology can access it.

The Job

The Education Solutions Specialist will be responsible for the development and growth of Smartbox products, particularly the Grid for Schools offering to the K-12 market within assigned geographic territory; so more children and young people have a voice and achieve their goals.

The role will be interesting and varied with no one day being the same and will suit someone with drive and a dynamic and adaptable nature as well as having strong attention to detail and motivation to succeed and achieve targets. 

As with every role at Smartbox, you will need to promote the mission, vision and values of the company, being a charismatic champion of the needs of AAC users and the technology that can give them a voice.

Responsibilities

·Manage the Full Sales Cycle: Lead all stages of the sales process, from prospecting and lead generation to contact, product presentations, demonstrations, and closing deals. 

·Account Management: Collaborate with the Trainer & Curriculum Content Specialist to manage school accounts using the Grid for Schools package. Serve as the primary point of contact, guiding schools through the sales cycle while understanding their specific classroom challenges and identifying opportunities to enhance implementation. 

·Product Expertise: Leverage your deep product knowledge to support demonstrations of Grid software and the Grid for Schools package, ensuring clients understand the value of these tools. 

·Drive Success: Work closely with teams across the Smartbox Group to ensure seamless support for the US market, driving results and fostering collaboration. 

·Build and Nurture Relationships: Develop and maintain strong, multi-level relationships with school districts, becoming a trusted advisor that provides tailored solutions to meet customer objectives. 

·Tailored Quoting and Sales Process: Accurately prepare customized quotes and manage the sales ordering process, ensuring customers receive timely updates and information. 

·Stay Informed: Keep up with industry standards, trends, and developments, continually growing your expertise to provide informed advice and solutions. 

·Conference Attendance & Client Engagement: Represent Smartbox at industry conferences and travel to client sites as needed to build relationships and demonstrate product value. 

·Presentations: Deliver engaging in-person and web-based presentations to introduce and maintain the positioning of Smartbox products. 

·Pipeline Management: Provide monthly reports on sales pipeline opportunities and key account campaigns to ensure business growth. 

·Complete Administrative Tasks: Ensure the timely and accurate completion of RFPs, RFQs, bids, and vendor paperwork, maintaining a high standard of thoroughness and professionalism. 

The successful applicant will have a positive and pro-active attitude with a “can do” approach.

Essential skills, Requirement & Experience

·Bachelor’s or advanced degree 

·Education sales experience preferred  

·Experience as a K-12 Teacher/Educator or School/District Administrator/Ed Tech beneficial. 

·Familiarity with sales and purchasing cycles as they relate to school entities, federal/state funding, etc.  

·Exceptional communication and interpersonal skills 

·Ability to listen attentively to customer inquiries and concerns and resolve them. 

·Ability to multi-task and work comfortably in a dynamic, change-driven environment 

·Problem-solver mentality  

·Ability to use Microsoft Business Central and proficient in Microsoft Office applications 

·The ability to travel as required for customer sales cycle and conferences, with reliable transportation.  

·Experience with completion of RFP/RFQs, bids, and vendor paperwork is beneficial. 

Additional Information

·This position is remote and will require regular travel to Smartbox Inc in Pittsburgh and Talk To Me Technology offices based in Iowa, and various conferences. As well as  occasional travel to our head office in the UK, Malvern. A valid passport is required.

·Salary range is $70,000 - $77,500 gross per annum  based on experience.

·A structured bonus scheme is available for this role.

Rewards and Benefits

Smartbox offers comprehensive benefits including:

·       401K retirement.

· HSA fund provided.

·Comprehensive medical insurance.

·Long-term sick leave.

·23 days holiday plus 10 public holidays.

·Laptop and home working IT kit provided.

·Training and development opportunities.

How to apply

We welcome applications from all communities and those from diverse backgrounds and groups. Please outline your experience and ability to excel in this role within your cover letter.

Diversity and Inclusion

We are proud to be a Disability Confident Employer and one of the sponsors for Purple Tuesday- the #1 brand working to improve the experiences of disabled people as customers 365 days a year. We are fully committed to the employment and career development of disabled people. To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. Should you require further assistance or require any reasonable adjustments to be put in place to better support your application process, please do not hesitate to contact us via email: jobs@thinksmartbox.com or call 01684213075.

Corporate responsibility

At our company, we are driven by a passion for making a positive impact on society, minimizing our environmental footprint, and meeting the needs of our stakeholders. We have been actively working towards becoming B-Corp certified, aligning ourselves with a global movement dedicated to eradicating poverty, protecting the planet, and fostering lasting prosperity for all. To learn more about our commitment to sustainability, please visit this link: Corporate Responsibility and Sustainability.